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Retainment vs. Reactivation
Retainment vs. Reactivation
Our retainment specialists focus on keeping clients with their respective providers using evidence-based services managed within your EHR or portal. For reactivation, we resolve conflicts and bring clients back to your business.
CASE STUDY: Retainment Success (XYZ Behavioral Health)
CASE STUDY: Retainment Success (XYZ Behavioral Health)
Goal: Stop patients from falling through gaps. Action: We contacted patients after appointments and random intervals to ensure needs were met. We also contacted patients when annual physicals were due. Result: 50% reduction in attrition.Â
CASE STUDY: Reactivation Success (ZYX Behavioral Health)
CASE STUDY: Reactivation Success (ZYX Behavioral Health)
Goal: Fix "ghosting" and low follow-ups. Action: We identified patients most likely to return and resolved conflicts (e.g., provider changes or payment plans). We educated patients on preventative healthcare. Result: 50% increase in follow-up visits.
STARTER
$699/month
One-Time Setup Fee: $299
Up to 10 hours weekly of retention and reactivation services
Social Media Support to Help You Get New Clients
GROWTH
$1,599/month
One-Time Setup Fee: $299
Includes Business Evaluation through MonadLoom
Up to 20 hours weekly of retention and reactivation services
Social Media & Online Reviews Support to Help You Grow
PREMIER (ALL-INCLUSIVE)
$2,699/month
One-Time Setup Fee: $299
Includes Business Evaluation through MonadLoom
Up to 35 hours weekly of retention and reactivation services
Full Social Media & Online Reviews Support to Help You Excel
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